Professional Services

World-class Professional Services

OceanX customer will enjoy the world-class product, service and support after the purchase of OceanFax Fax Server.

Our Services support team has rich experience and knowledge to offer total support and service including delivery, installation, on-site maintenance and user training to our customers. Our professional technicians have been well-trained with a professional qualification, such as Microsoft Certified System Engineer and Microsoft Certified Professional. With this valuable human resources, OceanX can provide the highest standard of pre-sales and post-sales support and service covering the China and Hong Kong region.

We fully understand our customers and believe that our speedy and high-quality services can satisfy their business needs. To meet our customers’ requirements, OceanX provides Professional Support Services including:

  • Deployment, implementation and integration of OceanFax Fax Server
  • Technical services for the initial installation
  • Onsite or remote support upon the customer requirement
  • Telephone and email support services
  • Administrative training to IT administrator and on-site training to end-users.
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